1. Introduction

Welcome to learningshala.com, a product/brand of Vagmine Education LLP. We are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

This Privacy Notice explains how we collect, use, and share your data when you use our services to seek admission guidance, compare universities, or enrol in courses.

By clicking "I Agree" or by voluntarily submitting your details on our forms, you consent to the processing of your data as described below.

2. Personal Data We Collect

We collect only the data necessary to facilitate your university admission process.

A. Personal Identification Data

• First Name, Last Name
• Job title & Company
• Signature
• Photographs

B. Identification Data

• Social security or tax identification numbers
• Aadhaar number and PAN

C. Financial Data

• Bank Account information
• Salary Information
• Payment gateway account details
• E-wallet account details

D. Personal Characteristics

• Age
• Gender
• Date of Birth
• Marital Status
• Nationality

E. Contact Data

• Postal address
• Email address
• Phone number

F. Education and Recruitment Data

• Educational qualification(s)
• Working goals
• Post-qualification experience

G. Electronic Identification Data

• Login credentials (If you are a registered user)
• Visitors IP Data
• Date and time of website visit
• Pages visited and navigation on the website
• Browser being used
• County of accessing the website
• Language of the browser being used
• Words searched for
• Pixel tags

H. Inquiries

• Personal Data stated in the form – for example: Name, address, phone number, country
• Subject of Inquiry
• Personal details (Name on the card, billing address)
• Payment details (card numbers, card type)
• Recordings of calls with students and users showing interest in our Program.
• Information about your interactions with customer service and maintenance interactions with us.

I. User-Generated Data

• Projects and Assignments submitted
• Peer feedback and grading
• Program performance data
• Response to quizzes, standalone quizzes, exams, and surveys
• Web Cam Recordings (during assessments related to online courses)
• Posts made to public forums through our platform
• Any other information necessary to ensure conformity with test/ assessment rules, area of interests

J. Marketing Data

• Your preferences in receiving marketing information from us
• Your communication preferences

K. Behavioural Data

• Data inferred or assumed information relating to your behaviour and interests based on your online activity on our sites

We do not collect any payment information processed by third-party payment gateway providers.

Note on Minors: If you are under 18 years of age, you must not submit your data directly. Please ask your parent or lawful guardian to register on your behalf. We will require Verifiable Parental Consent before processing any data related to a minor.​

3. Purpose of Processing (The "Why")

We process your personal data only for the following specific purposes:

1. Admission Facilitation: To assess your eligibility and forward your application to our Partner Universities.
2. Communication: To contact you via Voice Call, WhatsApp, SMS, or Email regarding course details, fee structures, and admission deadlines.
3. Customer Support: To resolve your queries regarding admission status or documentation.
4. Legal Compliance: To verify your identity and age as required by law.

We do NOT sell your data to unauthorised third parties. Your data is shared only with the specific universities you express interest in or are eligible for.

4. Data Sharing and Transfer

As a third-party admission partner, we must share your data to fulfil your service request. We share data with:

• Partner Universities: The specific educational institutions where you are applying. Once transferred, your data is also subject to their privacy policies.
• Service Providers:
• CRM & Communication Tools: Superleap to manage your application status.
• Payment Gateways: To process counselling or application fees (if applicable).
• Legal Authorities: If required by a court order or government mandate.

5. Your Rights (Rights of the Data Principal)

Under the DPDP Act, 2023, you have the following rights regarding your data:​

• Right to Access: You can request a summary of the personal data we hold about you and the identities of all data fiduciaries (universities) with whom we have shared it.
• Right to Correction: You can ask us to update incorrect or incomplete data (e.g., wrong phone number or marks).
• Right to Withdrawal of Consent: You can withdraw your consent at any time.
  • Effect: If you withdraw consent, we will stop processing your application and delete your data, unless retention is required by law.
  • How: Email us at info@learningshala.com with the subject "Withdraw Consent".
• Right to Grievance Redressal: You have the right to file a complaint if you believe your data is being misused.

6. Data Retention

We retain your personal data only as long as necessary to:

1. Complete your admission process.
2. Fulfil legal or regulatory requirements (e.g., maintaining admission records for university audits). Once the purpose is met, your data will be securely deleted or anonymised.

7. Protection of Children

We do not knowingly collect data from minors without parental consent. We strictly prohibit:

• Tracking or behavioural monitoring of children.
• Targeted advertising directed at children.​

If we discover that a minor's data has been collected without guardian consent, we will delete it immediately.

8. Grievance Redressal Mechanism

If you have any questions, concerns, or complaints regarding this Privacy Notice or your data, please contact our designated Grievance Officer:

• Name: Ankita Singh
• Designation: Grievance Officer
• Address: A-39, Sector 4, Noida, 201301, UP, India

We will respond to your grievance within 5 business days.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will post any revised Privacy Notice on this page with an updated “Last Updated” date.